Betting is entertainment, not a livelihood. Runex wants you to enjoy it within your limits. Our responsible gambling tools and guidelines are here to keep you on the right track.
At Runex, we see every player as a person — not just a customer. Responsible gaming isn't simply a rule for us; it's the core philosophy behind our platform.
When betting gets out of control, it stops being fun and starts causing real harm — affecting your relationships, finances, and mental wellbeing. Runex wants to help you avoid going down that path.
That's why Runex has built a range of powerful tools and features to give you full control over your gambling. From deposit limits to self-exclusion — everything is easily managed from your account.
Responsible gaming doesn't mean less fun. In fact, playing within healthy limits leads to far more enjoyment in the long run.
Ask yourself these questions:
If your answer to any of the above questions is "Yes" if so, use our support tools or contact our support team.
Runex provides a range of powerful responsible gaming tools that you can access and manage directly from your account.
Set your own daily, weekly, or monthly deposit limits. Limits take effect immediately when set, and any increase only activates after 7 days.
Decide in advance how many hours you want to play in one session. Once that time is up, Runex will automatically log you out.
Periodic pop-up notifications will appear showing your total time spent and money wagered — helping you stay aware and in control.
Take a break lasting anywhere from 1 day to 6 weeks. During this period, your account will be locked and no betting or deposits will be permitted.
You can close your account for anywhere between 6 months and 5 years, or permanently. Once this decision is made, it cannot easily be reversed.
Review your full betting history, win/loss stats, and spending patterns to better understand your own habits.
Set your betting limits on your Runex account in just a few simple steps.
Log in to your Runex account and click the profile icon in the top right corner.
Look for the "Responsible Gaming" option in your account settings.
Deposit limits, session time, cooling-off, or Self-Exclusion — select whichever you need.
Enter the amount or duration and confirm. Reductions take effect immediately.
Once your limit is set, you'll receive a confirmation by email. A record of all changes is maintained.
The indicators below reflect the ideal benchmarks for a responsible player.
Placing more bets to chase lost money is known as "chasing losses" — and it's one of the clearest signs of problem gambling. Be mindful of this pattern.
If you notice any of the signs below, don't wait — seek support right away. Acting early is always the wisest move.
Recognizing one or more of these signs doesn't mean you're weak. Problem gambling is common, and with the right support, it can be overcome. Runex is here for you.
Alongside Runex's own tools, professional support is also available. Seeking help is a sign of strength.
Speak directly with our support team. They will assist you with complete confidentiality.
Available 24/7Get instant advice via the platform's live chat. Our trained staff are ready to listen to your concerns.
InstantEmail us with a detailed description of your issue. You'll receive a thorough response within 24 hours.
support@runex.bestRead Runex's in-depth self-help guide for practical advice on managing your betting habits.
FreeAnswers to the most frequently asked questions about responsible gambling.
Betting on Runex is more than chasing wins — it's a safe, responsible, and enjoyable experience. Get started today.