Please read these Terms and Conditions carefully before using the Runex platform. Every rule is designed to protect you and ensure a fair betting experience.
Key highlights at a glance before you read the full details
You must be at least 18 years old to open an account and place bets on Runex. Identity verification is mandatory.
Each individual may only register one account. If multiple accounts are found, all of them will be suspended.
Withdrawals on verified accounts are processed faster. Bonus wagering requirements are clearly stated upfront.
Each bonus offer has its own wagering requirements. Bonuses may be forfeited if the conditions are not met.
Your personal information is protected with the highest level of security and is never shared with third parties.
For any dispute, Runex's support team is the first point of contact. Resolutions are provided through a fair investigation process.
Runex (https://runex.best) is an online Sports Betting and gaming platform operated for users in Bangladesh. These Terms and Conditions ("Terms") govern the use of the Runex platform and constitute a legally binding agreement between the user and Runex.
By accessing the platform or creating an account, you are deemed to have read, understood, and agreed to these Terms and Conditions in full. If you do not agree with any part of these Terms, please do not use the Runex platform.
Runex may update these Terms & Conditions at any time. Continued use of the platform after any changes constitutes acceptance of the updated terms.
These Terms and Conditions apply to all Runex services, products, promotions, bonuses, lotteries, Sports Betting, Live Casino, and other gaming services. In addition, specific supplementary terms may apply to individual services, which complement these General Terms and Conditions.
To create an account on Runex, you must meet the following eligibility criteria and conditions. By registering on Runex, you confirm that you fulfil all of these requirements.
Runex reserves the right to verify the identity of all users. Any of the following government-issued documents may be required for verification:
| Document Type | Accepted Formats | Validity |
|---|---|---|
| National ID Card (NID) | Scan / clear photo of both sides | Acceptable |
| Passport | Document Page Scan | Acceptable |
| Driving License | Clear photo of both sides | Acceptable |
| Birth Registration Certificate (only) | Scanned Copy | In Limited Cases |
Withdrawals may be restricted until verification is complete. Runex aims to complete the verification process within 72 hours.
Keep your account login credentials strictly confidential. Do not allow anyone else to use your account. If you notice any unusual activity on your account, notify Runex support immediately.
Runex supports all major mobile banking methods in Bangladesh. All financial transactions are processed securely through encrypted channels.
If a transaction is deemed suspicious or there are concerns about money laundering, Runex reserves the right to place a hold on withdrawals and conduct an investigation. Compliance with applicable laws is our obligation.
Runex does not typically charge any additional fees on deposits or withdrawals. However, payment providers (Mobile Pay, Nagad, Rocket) may apply their own charges, which are entirely the user's responsibility.
The following rules must be strictly followed when placing bets on Runex. Runex reserves the right to cancel or restrict any bet that appears to have been placed with the intent of gaining an unfair advantage.
Minimum and maximum bet limits apply to each event and market. Additional verification may be required for high-value bets. Runex reserves the right to adjust the betting limits on any account.
Betting is a form of entertainment. Runex always advises you to only bet money that you can afford to lose without it affecting your financial wellbeing.
Runex offers a variety of bonuses and promotions. Each offer comes with its own specific terms, and failure to meet those terms may result in the bonus being forfeited.
Newly registered members receive a welcome bonus on their first deposit. The following terms apply to this bonus:
Attempting to exploit bonuses through multiple accounts or coordinated betting is strictly prohibited. If such activity is detected, all associated accounts will be permanently closed.
The following activities are strictly prohibited on the Runex platform. Violating these rules may result in immediate account closure and forfeiture of the account balance.
Runex believes betting should be a form of entertainment, never a source of financial stress or emotional distress. This is why Runex's Responsible Gaming Policy is of the utmost importance.
Runex gives every member full control over their own betting activity. This includes:
If you or someone you know is struggling with a gaming addiction, please contact us immediately at our Responsible Gaming page Go and get support.
Runex may suspend or permanently close an account without prior notice in the following circumstances:
Users who wish to close their account may contact the support team. If there is an outstanding balance at the time of closure, it can be withdrawn through the standard process beforehand.
An account will be marked as inactive if there has been no login for 12 months or more. A monthly maintenance fee of ৳100 or 10% of the balance — whichever is lower — may be deducted from inactive accounts.
Runex treats the protection of your personal data as a top priority. Any information we collect is used solely for service improvement, identity verification, and compliance with legal obligations.
Runex does not sell your data to third parties. Limited information may be shared only when required by law, at the request of government authorities, or for payment processing purposes. For more details, visit our Privacy Policy View page.
All Runex pages are secured with SSL certificates. Your data and transactions are always processed through encrypted channels.
Runex reserves the right to partially or fully amend these Terms and Conditions at any time. Any changes will be updated on this page and may be communicated via your registered email or SMS.
Updated terms take effect from the date they are published. Continued use of the platform after any changes constitutes full acceptance of the new terms.
If any provision of these Terms is found to be unenforceable for any reason, all remaining provisions shall continue in full force and effect. Any disputes arising from these Terms will be resolved within Runex's jurisdictional authority.
If you have any questions or feedback about these Terms, please contact us:
Start betting safely and enjoyably under Runex's Terms & Conditions. Register for free today and claim your welcome bonus.